Here's How We Do It
1) LISTEN
We want to know about your concerns, learn about your skiing or snowboarding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your equipment.
2) Boot Fit analysis
One of our BootDocs® will put you on our podoscope to analyze your feet. We will discuss your skiing/riding preferences and help determine the best options for your feet. They’ll describe what they’re noticing and address any concerns.
3) Recommend
From there, we'll discuss how we can get your old boots fitting as best as we can and if you're considering new boots we'll bring out a few different options for you to compare.
4) Fit It
Once we narrow it down to the best boot and determine any pressure points we may need to custom fit we will heat up the boot's Custom Liner and Shell (if available). We can also heat mold custom foot bits to improve your performance, fit, and comfort.
Ultimate Boot Fitting Service
Level 1: Comfort Fit With BootDoc Comfort Footbed
Recommended For New Boot Purchase
$159.99 Regular Price
$99.99 (With Boot Purchase)
Measure + Diagnose Foot Size
✓
Measure Foot Width
✓
Measure In-Step
✓
Measure Arch Height
✓
Discuss Any Injuries or Known Issues
✓
Inspect Current Boots (Or Determine What New Boots To Try On)
✓
Heat Mold Customer Liner
✓
Heat Mold Semi-Custom Comfort Footbeds
✓
Heat Mold Custom Shell (If Needed)
✓
Check Fit & Micro Adjust Buckles
✓
Stretch Shell With Boot Fitting Equipment (If Needed)
✓
Level 2: Performance Fit with Bootdoc Power Footbed
Recommended For New Boot Purchase
$249.99 Regular Price
$149.99 (With Boot Purchase)
Measure + Diagnose Foot Size
✓
Measure Foot Width
✓
Measure In-Step
✓
Measure Arch Height
✓
Discuss Any Injuries or Known Issues
✓
Inspect Current Boots (Or Determine What New Boots To Try On)
✓
Heat Mold Customer Liner
✓
Heat Mold Custom Performance Footbeds
✓
Heat Mold Custom Shell (If Needed)
✓
Check Fit & Micro Adjust Buckles
✓
Stretch Shell With Boot Fitting Equipment (If Needed)
✓
LEVEL 3: Heated Fit With Bootdoc/hotronic heated footbed
Recommended For Cold Skiers & Riders
$649.99 Regular Price
$449.99 (With Boot Purchase)
Measure + Diagnose Foot Size
✓
Measure Foot Width
✓
Measure In-Step
✓
Measure Arch Height
✓
Discuss Any Injuries or Known Issues
✓
Inspect Current Boots (Or Determine What New Boots To Try On)
✓
Heat Mold Customer Liner
✓
Heat Mold Custom Performance Footbeds
✓
Heat Mold Custom Shell (If Needed)
✓
Check Fit & Micro Adjust Buckles
✓
Stretch Shell With Boot Fitting Equipment (If Needed)
✓
Install Heat System
✓
Heated options
Cold feet? We can help you stay warmer with heated socks or boot heaters.
À LA CARTE SERVICES
We offer additional à la carte Boot Fitting services, if you're not sure what you need it's best to bring your boots by and review with one of our certified BootDocs®.
*Select services included with boots purchased at First Stop Board Barn.
pick and choose what you need
BOOT MODIFICATIONS
Boot Fit Assessment*
$25
Custom Liner Mold*
$30
Custom Liner & Shell Mold*
$60
Boot Punch (Individual)
$25
Snowboard Boot Stretch (Per Boot)
$25
Nordic Boot Stretch (Per Boot)
$25
Ice Skate Boot Stretch (Per Boot)
$25
Shell Grind (Per Square Inch)
$20
Shell Length
$30
Soften/Stiffen Boots
$50
Boot Board Grind
$25
BOOT REPAIR
Replace Ski Boot Soles
$20 + Parts
Replace Ski Boot Buckle
$20 + Parts
Replace Boa® Lace
$20
Replace Boa® Dial & Lace
$20
Ski Boot Buckle Replacement
$50
Buckle (Non FullTilt Buckles)
$25
Replace Quick Lace
$25
Replace BOA Lace
$30
Booster Strap Install
$25
Boot Sole Install
$15
PARTS
Heel Lifts
$15
Volume Shim
$14.95
Ankle Wraps / J Bar
$15
Liner Stretch
$10
Foam (Per Square Inch)
$10
Boot Heater Parts
$ Price Varies
Replacement Boot Soles
$ Price Varies
Common Boot Fitting Questions
Do I need to schedule an appointment?
Answer: We do accept walk-ins but to ensure prompt service we recommend scheduling a boot fit.
What brand boots do you custom fit?
Answer: While we are an authorized Salomon, Rossignol, Nordica, Scarpa, and Dynafit dealer. We've worked on nearly every other brand boot as well. We're happy to help you get more comfortable no matter what brand boots you own.
Is it mandatory that I stop everything and rush straight to the ski shop to get my boots fitted?
Answer: No, but you should schedule a boot fitting as soon as you can.
We recommend fitting the boots before you go skiing or riding. In some instances a minor adjustment will be made on your next visit.
Do you offer Custom Foot Beds?
Answer: Yes, at First Stop Board Barn we offer Custom Foot Beds. For ski and snowboard boots we have two different options.
Do you offer emergency service?
Answer: Our ability to do emergency service may vary, depending on needed parts and the current work-load in our service center. Rush delivery of parts is available, however expedited shipping fees will be charged in addition.
What brand boots do you service?
Short Answer: We service all brand ski and snowboard boots.
Long Answer:
Ski brands: We are an authorized Salomon, Rossignol, Nordica, Scarpa, and Dynafit center.
Snowboard brands: We are an authorized Burton and Salomon Snowboard center.
Can you repair my old boots?
Answer: Yes, we can inspect and repair your old boots. We can give you an estimate prior to repair.
I bought a boots online. Can you fit them?
Answer: Yes, we can fit your boots that you purchased online. We typically recommend an initial Boot Assessment and Custom Heat Mold of your boots liner and shell (if possible). Most skiers and riders will also opt-in to purchase custom foot beds for ultimate fit and performance.
What's the average turn-around time for Custom Boot Fitting service?
In general we try to service Custom Boot Fits while-you-wait. We do our best to service your boots in a timely manner. Some services require overnight repair while other services may require parts.
Are walk-ins welcome? Or do I need to schedule my service?
Answer: Yes, walk-ins are welcome. Bring your boots in and if we have a boot fitter available we will help you right away. We do recommend calling 802-422-9050 before you arrive to see if there is a fitter available.
When is payment due?
Answer: Our Boot Fitter will call you when your boots are ready and you can either:
A) Pay in-store at time of pick up
-or-
B) Online or over the phone
