first stop custom boot fitting

Have You Had Your Custom Boots Fit Yet?

You can't buy custom boot fitting online but you can schedule an appointment with one of our certified BootDocs®.

Custom boot fitting made simple

We offer a quick service turnaround on boots of any brand — no appointment needed but they are greatly appreciated. Stop by our First Stop Custom Boot Fitting Center, and our expert in-store technicians will have your feet feeling more comfortable in no time at all.

Here's How We Do It

1) LISTEN

We want to know about your concerns, learn about your skiing or snowboarding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your equipment.

2) Boot Fit analysis

One of our BootDocs® will put you on our podoscope to analyze your feet. We will discuss your skiing/riding preferences and help determine the best options for your feet. They’ll describe what they’re noticing and address any concerns.

3) Recommend

From there, we'll discuss how we can get your old boots fitting as best as we can and if you're considering new boots we'll bring out a few different options for you to compare.

4) Fit It

Once we narrow it down to the best boot and determine any pressure points we may need to custom fit we will heat up the boot's Custom Liner and Shell (if available). We can also heat mold custom foot bits to improve your performance, fit, and comfort.

Ultimate Boot Fitting Service

Level 1

Level 1: Comfort Fit With BootDoc Comfort Footbed

Recommended For New Boot Purchase

$159.99 Regular Price
$99.99 (With Boot Purchase)

Measure + Diagnose Foot Size

Measure Foot Width

Measure In-Step

Measure Arch Height

Discuss Any Injuries or Known Issues

Inspect Current Boots (Or Determine What New Boots To Try On)

Heat Mold Customer Liner

Heat Mold Semi-Custom Comfort Footbeds

Heat Mold Custom Shell (If Needed)

Check Fit & Micro Adjust Buckles

Stretch Shell With Boot Fitting Equipment (If Needed)

Level 2: Performance Fit with Bootdoc Power Footbed

Recommended For New Boot Purchase

$249.99 Regular Price
$149.99 (With Boot Purchase)

Measure + Diagnose Foot Size

Measure Foot Width

Measure In-Step

Measure Arch Height

Discuss Any Injuries or Known Issues

Inspect Current Boots (Or Determine What New Boots To Try On)

Heat Mold Customer Liner

Heat Mold Custom Performance Footbeds

Heat Mold Custom Shell (If Needed)

Check Fit & Micro Adjust Buckles

Stretch Shell With Boot Fitting Equipment (If Needed)

LEVEL 3: Heated Fit With Bootdoc/hotronic heated footbed

Recommended For Cold Skiers & Riders

$649.99 Regular Price
$449.99 (With Boot Purchase)

Measure + Diagnose Foot Size

Measure Foot Width

Measure In-Step

Measure Arch Height

Discuss Any Injuries or Known Issues

Inspect Current Boots (Or Determine What New Boots To Try On)

Heat Mold Customer Liner

Heat Mold Custom Performance Footbeds

Heat Mold Custom Shell (If Needed)

Check Fit & Micro Adjust Buckles

Stretch Shell With Boot Fitting Equipment (If Needed)

Install Heat System

we also offer

HEATED BOOT OPTIONS

In addition to our full services, we also offer heat boot options for skiers & riders with cold feet!

We sell boot warmers, heated socks, and offer other tricks to keep your feet warmer!

Not sure what you need? Ask us!

À LA CARTE SERVICES

We offer additional à la carte Boot Fitting services, if you're not sure what you need it's best to bring your boots by and review with one of our certified BootDocs®.

*Select services included with boots purchased at First Stop Board Barn.

pick and choose what you need

BOOT MODIFICATIONS

Boot Fit Assessment*
$25

Custom Liner Mold*
$30

Custom Liner & Shell Mold*
$60

Boot Punch (Individual)
$25

Snowboard Boot Stretch (Per Boot)
$25

Nordic Boot Stretch (Per Boot)
$25

Ice Skate Boot Stretch (Per Boot)
$25

Shell Grind (Per Square Inch)
$20

Shell Length
$30

Soften/Stiffen Boots
$50

Boot Board Grind
$25

BOOT REPAIR

Replace Ski Boot Soles
$20 + Parts

Replace Ski Boot Buckle
$20 + Parts

Replace Boa® Lace
$20

Replace Boa® Dial & Lace
$20

Ski Boot Buckle Replacement
$50

Buckle (Non FullTilt Buckles)
$25

Replace Quick Lace
$25

Replace BOA Lace
$30

Booster Strap Install
$25

Boot Sole Install
$15

PARTS

Heel Lifts
$15

Volume Shim
$14.95

Ankle Wraps / J Bar
$15

Liner Stretch
$10

Foam (Per Square Inch)
$10

Boot Heater Parts
$ Price Varies

Replacement Boot Soles
$ Price Varies


Common Boot Fitting Questions

Do I need to schedule an appointment?

Answer: We do accept walk-ins but to ensure prompt service we recommend scheduling a boot fit.

What brand boots do you custom fit?

Answer: While we are an authorized Salomon, Rossignol, Nordica, Scarpa, and Dynafit dealer. We've worked on nearly every other brand boot as well. We're happy to help you get more comfortable no matter what brand boots you own.

Is it mandatory that I stop everything and rush straight to the ski shop to get my boots fitted?

Answer: No, but you should schedule a boot fitting as soon as you can. 

We recommend fitting the boots before you go skiing or riding. In some instances a minor adjustment will be made on your next visit.

Do you offer Custom Foot Beds?

Answer: Yes, at First Stop Board Barn we offer Custom Foot Beds. For ski and snowboard boots we have two different options.

Do you offer emergency service?

Answer: Our ability to do emergency service may vary, depending on needed parts and the current work-load in our service center. Rush delivery of parts is available, however expedited shipping fees will be charged in addition.  

What brand boots do you service?

Short Answer: We service all brand ski and snowboard boots.

Long Answer:

Ski brands: We are an authorized Salomon, Rossignol, Nordica, Scarpa, and Dynafit center.

Snowboard brands: We are an authorized Burton and Salomon Snowboard center.

Can you repair my old boots?

Answer: Yes, we can inspect and repair your old boots. We can give you an estimate prior to repair.

I bought a boots online. Can you fit them?

Answer: Yes, we can fit your boots that you purchased online. We typically recommend an initial Boot Assessment and Custom Heat Mold of your boots liner and shell (if possible). Most skiers and riders will also opt-in to purchase custom foot beds for ultimate fit and performance.

What's the average turn-around time for Custom Boot Fitting service?

In general we try to service Custom Boot Fits while-you-wait. We do our best to service your boots in a timely manner. Some services require overnight repair while other services may require parts.

Are walk-ins welcome? Or do I need to schedule my service?

Answer: Yes, walk-ins are welcome. Bring your boots in and if we have a boot fitter available we will help you right away. We do recommend calling 802-422-9050 before you arrive to see if there is a fitter available.

When is payment due?

Answer: Our Boot Fitter will call you when your boots are ready and you can either:

A) Pay in-store at time of pick up

-or-

B) Online or over the phone

Actual Customer reviews
Came in looking for new boots and the customer service was amazing. Kevin helped me try on 4 different boots before we got to the right pair. We hear molded them to my feet and haven’t looked back since! Great shop all around and can’t wait to be back in the future.
— John M.
I can't begin to thank the staff here enough, they literally are resetting the bar for customer service for every other ski shop. I needed new ski boots badly, and two of the employees, William in particular, spent around two hours working with me trying on boots, and then to get the right boot molded to my feet...
— Nick M.