suspension brands we service
when did you have your suspension serviced last?
Every brand is different but in general, a routine oil change is recommended every 50 hours of ride time. More substantial service will typically be needed every 100 hours of ride time.
WARNING SIGNS
WHEN TO COME IN SOONER?
There are other reasons for servicing your suspension before the required hours are up. These include your bike not riding right, and you should be on the lookout for the following symptoms.
- Dryness, the stanchion on your fork or rear air shock should always have a thin film of oil.
- You are experiencing greater friction during your ride – it’s less comfortable, and your fork feels sticky.
- The fork is losing air or oil, and both are a sign of a damaged seal.
- Bubble noises in your rear air shock.
- Creaking or clicking noises as the suspension compresses could mean the pivot bearings need to be replaced.
FORK OIL CHANGE
*RECOMMENDED EVERY 50 HOURS
This is your regular service interval maintenance so you don’t destroy those important and expensive parts of your bike.
THIS SERVICE INCLUDES:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- We pull the lowers
- Complete cleaning and inspection for wear of internal parts
- Clean out the old oil
- Clean the dust wipers
- Reassemble the fork
- Refill with factory recommended oils
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $70+OIL
FORK LOWER SERVICE
*RECOMMENDED EVERY 100 HOURS
If you're experiencing oil leaking in and around the dust wipers of your fork you most likely will need a Fork Lower Service:
THIS SERVICE INCLUDES:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- We pull the lowers
- Complete cleaning and inspection for wear of internal parts
- Clean out the old oil
- We replace old dust wipers and foam rings
- Reassemble the fork
- Refill with factory recommended oils
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $100 + PARTS/OIL
FORK OVERHAUL
*RECOMMENDED EVERY 200 HOURS
Your compression and rebound dampers control how your fork works as you bomb down or hustle up the trail. Includes Fork Lower Service, damper service and service of your air spring.
We disassemble, inspect, clean and reassemble with new o-rings, compression fittings and damper oil. This is a complete tardown of your fork.
This service includes:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- We pull the lowers
- Complete cleaning and inspection for wear of internal parts
- Clean out the old oil
- We replace old dust wipers and foam rings
- Complete rebuild of the damper system including all o-rings
- Complete rebuild of the air spring and replacing all o-rings
- Reassemble the fork
- Refill with factory recommended oils
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $200 + PARTS/OIL
REAR SHOCK AIR-CAN OIL CHANGE
*RECOMMENDED EVERY 50 HOURS
Rear suspension feeling sticky? This is your regular service interval maintenance so you don’t destroy those important and expensive parts of your bike. Includes pulling apart air can cleaning and reassembling with new lube.
THIS SERVICE INCLUDES:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- Complete cleaning and inspection for wear of internal parts
- Opening up the air can
- Cleaning the air can
- Inspecting seals for wear and damage
- Refill with factory recommended grease and/or oil
- Reassemble the rear shock
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $70+OIL
REAR SHOCK AIR-CAN SERVICE
Is your shock loosing air but the damping and rebound seem fine and you haven't passed your 200 hour full service? Then its time for an air can service. We pull apart the air can clean and replace all air can seals and o-rings.
THIS SERVICE INCLUDES:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- Complete cleaning and inspection for wear of internal parts
- Opening up the air can
- Cleaning the air can
- Inspecting seals for wear and damage
- Replace all rear shock air can o-rings and seals
- Refill with factory recommended grease and/or oil
- Reassemble the rear shock
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $100 + PARTS/OIL
REAR SHOCK OVERHAUL
*RECOMMENDED EVERY 200 HOURS
Does your suspension sound like some one is slurping through a straw or even worse is there a puddle of oil under your bike? Time for a rear shock overhaul. We will disassemble, inspect, clean and rebuild your entire shock, from the seals all the way down into the damper assembly and IFP. Includes all seals and new fluid and lube. This is a complete tardown of your rear shock.
This service includes:
- Complete external cleaning and inspection
- Disassembly as needed for work being completed
- Complete cleaning and inspection for wear of internal parts
- Opening up the air can
- Cleaning the air can
- Inspecting seals for wear and damage
- Replace all rear shock air can o-rings and seals
- Replace shock bushings
- Complete rebuild of damper system
- Reset IFP depth
- Refill with factory recommended grease and/or oil
- Reassemble the rear shock
- Full function test after rebuild (rebound and compression)
- Recommended settings discussed with Rider
ESTIMATE $200 + PARTS/OIL
TUNE YOUR RIDE
IF YOU'RE LOOKING TO CUSTOMIZE YOUR FORK, REAR SHOCK, OR REBUILD YOUR DROPPER SEAT POST LET US KNOW AND WE CAN PROVIDE A LABOR AND PARTS ESTIMATE.
- Front Fork Travel Change
- Front Fork & Rear Shock Air Spring Volume Spacer Tuning
- Front Fork & Rear Shock Shock Coil Replacement
- Front Fork Damper Upgrade
- Fork Air Spring Upgrade
- Dropper Seat Post Rebuilds available call for estimate
GET THE MOST OUT OF YOUR SHOCK SET UP
WE CAN HELP YOU SET YOUR SAG.
In addition to keeping your shock clean and maintaining it, there are other really important aspects to dialing in your ride.
Taking the time to properly set sag can be the difference between an amazing ride and a rough one.
A good starting point for shock sag is to go with the bike manufacturers recommended value; they’ll know the amount the suspension design works best with.
If you don’t have that information, our mechanics recommend starting at around 25% of the total shock travel, and you can fine tune from there. Sag is easily adjusted with a quality shock pump and increasing or decreasing the air pressure to suit.
WE CAN HELP YOU ADJUST YOUR REBOUND.
From there you’ll want to get the rebound right. Rebound damping is what controls how quickly your suspension returns to its original state after compressing to absorb a bump.
If set too fast, traction will suffer and your bike won’t hold a line. If set too slow your suspension will pack up and not be ready to absorb the terrain ahead.
Preguntas comunes sobre el servicio de suspensión de bicicletas
No vivo localmente, ¿puedo enviarles mi horquilla y/o amortiguador para que los reparen?
Respuesta: Sí, usted es responsable del envío hacia y desde nuestra tienda. Incluya una etiqueta de envío de devolución.
¿A qué marca de suspensión prestan servicio?
Damos servicio a horquillas y sistemas de suspensión RockShox, Fox, Ohlins y Cannondale Lefty.
¿Es obligatorio detener todo y correr directamente a la tienda de bicicletas cuando vence mi servicio de 30 o 50 horas?
Respuesta: No, pero debe realizar el servicio tan pronto como pueda. Un poco de mantenimiento preventivo ayuda mucho, y con horquillas de alta gama que rondan los $1000, gastar una fracción de eso en un cambio de aceite es una inversión que vale la pena ".
Si ha utilizado su horquilla en el parque de bicicletas durante todo el año, podría ser el momento de desmontar por completo el cartucho del amortiguador y el conjunto de la cámara de aire . ¡Lo mismo ocurre con el amortiguador trasero!
¿Ofrecen ajuste de suspensión?
Respuesta: Sí, en First Stop Board Barn ofrecemos ajuste de suspensión, sabemos que la sensación de conducción es uno de los aspectos más importantes de la conducción. Para enlazar las curvas en un flujo perfecto cuesta abajo, es necesario ajustar cada aspecto de tu bicicleta.
Lo mismo ocurre con las subidas: si la suspensión no funciona correctamente, desperdiciarás energía valiosa que te ralentizará y quemará energía valiosa durante el recorrido. Pregunte a nuestros expertos cómo podemos ajustar su horquilla delantera y/o suspensión trasera para lograr sus objetivos de conducción.
¿Ofrecen servicio de emergencia?
Respuesta: Nuestra capacidad para realizar servicios de emergencia puede variar, según las piezas necesarias y la carga de trabajo actual en nuestro centro de servicio. La entrega urgente de piezas está disponible, sin embargo, se cobrarán además tarifas de envío acelerado.
¿Qué marca de bicicletas dan servicio?
Respuesta corta: Damos servicio a todas las marcas de bicicletas.
Respuesta larga: Somos un centro de servicio de bicicletas autorizado Sram, Shimano, Bosch, Trek, Cannondale y GT.
¿Dais servicio a bicicletas eléctricas?
Somos un centro de servicio autorizado de bicicletas eléctricas Bosch. Bosch colabora con algunas de las principales marcas del sector de la bicicleta.
Compré una bicicleta en línea. ¿Puedes montarlo?
Sí, podemos montar tu bicicleta por ti. Las tarifas comienzan en $xxx
¿Cuál es el tiempo promedio de respuesta para el servicio de bicicletas?
En general, intentamos reparar las bicicletas en un plazo de 3 a 5 días hábiles. Hacemos nuestro mejor esfuerzo para dar servicio a su bicicleta de manera oportuna. A veces, la disponibilidad de piezas puede retrasar el servicio.
¿Son bienvenidos los visitantes sin cita previa? ¿O necesito programar mi servicio?
Respuesta: Sí, las personas sin cita previa son bienvenidas. Traiga su bicicleta para una revisión y, a menudo, nuestros mecánicos podrán realizar ajustes menores en un plazo de 24 a 48 horas.
Los servicios más extensos pueden requerir que dejes la bicicleta por más tiempo, especialmente si es necesario pedir piezas específicas. Afortunadamente, la mayoría de las piezas se envían desde nuestro almacén en la costa este en 3 a 5 días hábiles para que podamos volver a montarte en tu bicicleta rápidamente.
¿Los presupuestos son gratuitos?
Respuesta: Cuando trae su bicicleta a First Stop Board Barn para recibir servicio, siempre estamos dispuestos a ofrecerle un presupuesto gratuito. Juntos decidirán cómo proceder con la reparación.
Tenga en cuenta que, si bien nuestros técnicos de servicio harán todo lo posible para brindarle una estimación precisa por adelantado, a veces lo llamarán una vez que haya comenzado el servicio si encuentran otras piezas que puedan necesitar ser reemplazadas.
¿Cuándo vence el pago?
Respuesta: Nuestro mecánico lo llamará cuando su bicicleta esté lista y podrá pagar en la tienda al momento de recogerla.
